Return Form


Provided that the product you purchased has not been used, you can fill out this form and send your order with its original invoice to the address below within 14 days from the date of receipt.

Returns are not accepted for products that have expired 14 days or whose original box/packaging is damaged, have lost their salability or collection feature to another customer, or do not have an invoice, and will be sent back at your own expense.

Return Address:


When your returns reach us and your return process is completed, you will be informed by e-mail with detailed information.

  1. Please choose one of the options below.​
  2. I am requesting a refund using my right of withdrawal.
  3. I want to give back
  4. Please select the reason for your return request.
  5. I do not like
  6. Missing items
  7. Wrong product delivery
  8. Other
  9. Enter the product information you want to return in the table below.

Your Order Number:

Product Code Product Name Quantity Price

  • You can find the product code and order number on the "My Account/Orders" page.

Your message:

Name surname :

Address :

Telephone :

Email :


If you are after the better, we welcome you to our experience stores.

Hifilife welcomes you not only with products that interest you, but also with its expert team in audio technologies that will help you experience the perfect sound.

Music and sound enthusiasts; You can view the world-famous timeless designs of the Bang & Olufsen brand, the perfectionist High-End headphones of the Focal and Sennheiser brands, Klipsch's legendary Heritage series, the engineering wonders of KEF speakers and many more sound marvels in our Bang & Olufsen I Hifilife Stores.

Mon - Mon: 10:00am - 10:00pm


You can contact us at 444 0 794 or fill out the form below to consult our Customer Relations team about your questions.

Bang & Olufsen Bodrum

Yalikavak Marina Merkez Mah. Cokertme Cad. No: 6 Bodrum/Mugla

Phone: 0 539 920 76 69

Bang & Olufsen I Hifilife Panora

Panora Shopping and Life Center

Oran Mah. Jerusalem Cad. No: 3 C: 1 D: 181 Çankaya/Ankara

Phone: 0 535 366 3483

Bang & Olufsen I Hifilife Akasya

Akasya Mall, 1st Floor, Çeçen Sok. No:361, 34660, Acıbadem/Istanbul

Phone: 0538 013 0259


Bang & Olufsen I Hifilife Canyon

Canyon Mall, -2. Floor, Büyükdere Cad., No: 18F, 34394, Sisli/Istanbul

Phone: 0531 080 8045


Legend Sound Systems

Bang & Olufsen Türkiye Authorized Service:

Phone: (0212) 229 97 70

Tarabya, Gul Sok. NO: 61/A, 34457 Sariyer/Istanbul


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