Our Customer Policy

Hifilife Elektronik Ticaret ve Mağazacılık Anonim Şirketi includes anyone interested in its products and services as a customer and considers their happiness as a fundamental value. It recognizes and understands its customers and offers the most accurate products to meet their expectations.

It aims to provide uninterrupted solutions by keeping all communication channels open, such as phone, email, live chat, social media, and face-to-face, both before and after sales. It approaches feedback received from all these channels with fairness, objectivity, and impartiality, considering it as an opportunity for self-improvement.

It values the privacy of its customers' personal data and adheres to these principles in all processes.

If you are after the better, we welcome you to our experience stores.

Hifilife welcomes you not only with products that interest you, but also with its expert team in audio technologies that will help you experience the perfect sound.

Music and sound enthusiasts; You can view the world-famous timeless designs of the Bang & Olufsen brand, the perfectionist High-End headphones of the Focal and Sennheiser brands, Klipsch's legendary Heritage series, the engineering wonders of KEF speakers and many more sound marvels in our Bang & Olufsen I Hifilife Stores.

Mon - Mon: 10:00am - 10:00pm